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Privacy Policy — How Cesino Protects Your Information

Your trust is our greatest asset. We are fully transparent about how every piece of your information is collected, stored, and used at Cesino.

Updated: January 2026
Language: English
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Table of Contents
Security Overview
  • SSL 256-bit encryption
  • Your Data Is Never Sold
  • KYC data stored on a separate server
  • Limited Third-Party Sharing
  • Request deletion at any time
  • You Are in Control of Your Cookies

This Privacy Policy is Cesino's Terms & Conditionsoperates as part of.

Related Pages

Your privacy is our priority. Cesino never sells your personal information to third parties. Read this policy to learn how we handle your data.

1. Introduction

Welcome to Cesino's Privacy Policy. We understand that many people are cautious about sharing personal information online — and that is completely reasonable. That is why Cesino wants you to use our platform with full awareness of how your data is handled.

This Privacy Policy details what information we collect, why we collect it, how we keep it secure, and what rights you have. Cesino's Privacy Policy is prepared in accordance with applicable laws in Bangladesh and international data protection standards.

Cesino is an online gaming platform offering casino games, Live Casino, slots, and a range of entertainment services for users in Bangladesh. By using our platform, you are considered to have agreed to this Privacy Policy. Please read it carefully before registering.

2. What Data We Collect

Cesino only collects information that is necessary. We do not gather unnecessary or excessive personal data. The table below gives a quick overview of the types of information we collect:

Type of Information Example Reason for Collection
Identity Information Name, date of birth, national ID KYC verification and age confirmation
Contact Information Mobile number, email address Account Security & Notifications
Financial information BKash/Nagad number, transaction history Payment Processing & Fraud Prevention
Technical Information IP address, device information, browser type Security & Platform Improvement
Usage Information Gaming history, session duration, and game preferences Personalized Experience & Service Improvement
Cookies & Tracking Cookies, Local Storage & Session Data Remembering login status and preferences

We never collect your password, card number, or bank PIN — and no Cesino representative will ever ask for this information by phone or email.

3. How Data Is Collected

Cesino collects information through various methods, ensuring that every method of collection is fully lawful and purpose-driven.

  • Directly Provided Information: Information you provide at registration, such as your name, mobile number, and email address.
  • Automatically Collected: When you browse Cesino, our servers automatically log your IP address, browser type, and device information.
  • Payment Partners: We receive the necessary information to process payments when transactions are made via bKash, Nagad, or Rocket.
  • Cookies & Analytics: Our website uses cookies to help improve your browsing experience.
  • KYC verification: A copy of your national ID or passport is collected for verification at the time of withdrawal.

4. Why and How Your Data Is Used

Cesino uses your information only for specific purposes. We never sell your data to third parties for commercial gain. The main reasons we use your information are:

  • Creating and managing accounts and ensuring login security.
  • Processing all financial transactions, including deposits and withdrawals.
  • Identity verification through KYC checks.
  • Preventing fraud, money laundering, and cyberattacks.
  • Suggesting games and promotions tailored to your preferences.
  • Sending important updates, bonus offers, and notifications.
  • Fulfilling legal obligations and cooperating with regulatory authorities.
  • Analyzing and improving platform performance.

If you no longer wish to receive promotional emails or SMS messages, you can opt out at any time through your account settings.

5. Data Sharing Policy

Cesino never sells or rents your personal information to third parties for commercial purposes. However, limited information may be shared in specific circumstances:

  • Payment Partners: Only the minimum required information is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions.
  • Legal authorities: Information may be disclosed in response to court orders, government investigations, or other legal requirements.
  • Technology Service Providers: Those who provide cloud storage or analytics services operate under strict confidentiality agreements.
  • Fraud Prevention: Data may be shared with relevant authorities in the investigation of cyber fraud or money laundering.

Before sharing your data with any third party, we ensure they follow the same standard of privacy protection that we do.

6. Cookie Policy

Cesino uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience. The types of cookies we use are:

  • Essential cookies: Required to maintain your login status and session. Without these, the platform will not function properly.
  • Functional Cookies: Remembers your language preference, theme settings, and game choices.
  • Analytics Cookies: Analyzes which pages users spend the most time on to help improve the platform.
  • Security Cookies: Used to detect unusual login activity or suspicious behavior.

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the availability of some platform features.

7. Data Security Measures

Cesino uses industry-standard technology and practices to protect your data. Our security operates across multiple layers, so even if one layer is compromised, the others continue to keep your information safe.

  • SSL/TLS encryption: All your data transfers are secured with 256-bit SSL encryption.
  • Two-Factor Verification: Your identity is verified at login via OTP or app notification.
  • Firewall & DDoS Protection: Our servers are protected against cyber attacks.
  • Data Backup: Regular backups help minimize the risk of data loss.
  • Access control: Only authorized personnel can access the relevant data.

If you notice any suspicious activity on your account, change your password immediately and contact support.

8. Your Rights

As a Cesino user, you have full control over your own data. We respect these rights and aim to process any request within 30 days.

Right to Access Your Information You have the right to know what information we hold about you.
Right to Correct Your Information If any of your information is inaccurate, you may request a correction.
Right to Delete Your Information After account closure, you may request that certain data be deleted.
Right to Export Your Information You may request a copy of your data in a portable format.
Right to Object to Processing You may object to your information being used for marketing or analytics purposes.
Right to Restrict Processing In certain circumstances, you may request that the processing of your information be restricted.

To exercise any of these rights, please contact our support team. Please note that we are required to retain certain information for a specified period due to legal obligations.

9. Protection of Minors

Cesino strictly refrains from serving anyone under 18. We take the protection of minors' privacy seriously and do not collect their information under any circumstances.

If we find that a minor has registered an account, it will be closed immediately and all associated data will be deleted. If a parent or guardian believes their child is using Cesino, please contact our support team right away.

Cesino is for users aged 18 and above. Withdrawals are not available without age verification.

10. Data Retention Period

Cesino does not retain data longer than needed. Each type of information has a defined retention period.

  • Account information: For the duration of account activity and up to 5 years after closure.
  • Transaction Information: Up to 7 years as required by legal obligations.
  • KYC documents: Up to 5 years after verification.
  • Log Files & Technical Data: Up to 12 months.
  • Cookie Data: At the end of the session or up to 1 year.

Once the retention period expires, your data is securely deleted or anonymized.

11. Policy Updates

Cesino's Privacy Policy may be updated from time to time. For significant changes, we will notify you in advance via email or platform notification. The effective date of the current policy will always be shown at the top of the page.

For minor changes, only this page will be updated, so we recommend visiting it regularly. Your continued use of Cesino after any update will be taken as acceptance of the revised policy.

12. Contact & Complaints

For any questions, complaints, or requests regarding our Privacy Policy, please feel free to contact us. Our data protection team typically responds within 7 business days.

Email: [email protected] — For any privacy-related requests, please write "Privacy Request" in the subject line.

How Cesino Protects Your Privacy

Our security operates across multiple layers — your data is protected at every step.

End-to-end encryption

All your data is protected with 256-bit SSL encryption. No one can read your data while it is in transit.

Strict KYC Verification

Identity verification helps prevent fake accounts and fraud, while also keeping your account secure.

Your Data Is Never Sold

Cesino never sells your personal data. Any sharing with third parties is limited and purpose-specific.

Two-Factor Login Protection

Login security is enforced via OTP and app notifications. Sign-ins from unrecognized devices require additional verification.

Access control

Only authorized personnel can access the relevant data. Every access is logged and reviewed on a regular basis.

Regular Data Backups

To keep the risk of data loss as close to zero as possible, we maintain regular encrypted backups across multiple secure servers.

Join a Safe & Trusted Platform

Your privacy is fully protected at Cesino. Register today and enjoy gaming with complete peace of mind.

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For users 18 and above. Please play responsibly.

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